Frequently Asked Questions

Standard delivery takes 5–7 business days. Express delivery (2–3 business days) is available at an additional cost. All orders above ₹50,000 qualify for free shipping.

Yes! Once your order ships, you'll receive an email and SMS with a tracking number. You can track your shipment in real-time through our website or the courier partner's app.

Currently, we ship within India. International shipping is coming soon. Contact us at hello@swarnika.com for special international requests.

We offer a 30-day return policy on all standard items. Items must be unworn, in original condition with tags attached. Return shipping is free for domestic orders.

Absolutely! Contact our concierge team within 30 days of delivery, and we'll arrange a free exchange for any available piece in our collection.

We use a combination of both, clearly labeled on each product page. Our lab-created stones are of the highest AAA grade and are virtually indistinguishable from natural gems. All details are listed in each product's specifications.

Our pieces feature 18K white gold rhodium plating, gold-plated sterling silver, and premium rhodium-plated silver. Each product page specifies the exact metal composition.

Yes! Our atelier can create custom pieces tailored to your vision. Contact us through the 'Custom Order' option on our contact page or visit our flagship store for a consultation.

Store pieces separately in their original box, avoid contact with perfumes and chemicals, and wipe with a soft cloth after wear. Visit our detailed Care Guide page for comprehensive instructions.

Our rhodium and gold plating is of professional jeweler-grade quality. With proper care, it maintains its luster for years. We also offer re-plating services at our stores.