Complimentary express shipping on all orders above ₹50,000Bespoke commissions by appointmentEthically sourced gemstones — certified conflict-freeLifetime warranty on all pieces from The ArchivePrivate viewings available at our flagship salonsComplimentary express shipping on all orders above ₹50,000Bespoke commissions by appointmentEthically sourced gemstones — certified conflict-freeLifetime warranty on all pieces from The ArchivePrivate viewings available at our flagship salons
Customer Care

Shipping & Returns

local_shippingShipping Information

Domestic Shipping (India)

  • •Free insured shipping on orders above ₹50,000
  • •Standard delivery: 5–7 business days (₹999 for orders under ₹50,000)
  • •Express delivery: 2–3 business days (₹1,999)
  • •All shipments are fully insured and tracked

Packaging

Every SWARNIKA piece ships in our signature luxury packaging — a velvet-lined box nestled inside a branded gift bag with a certificate of authenticity.

refreshReturn Policy

30-Day Returns

  • •Return any unworn piece within 30 days for a full refund
  • •Items must be in original condition with tags attached
  • •Return shipping is free for domestic orders
  • •Refunds are processed within 5–7 business days

Exchange Policy

We offer free exchanges within 30 days of delivery. Contact our concierge team to arrange an exchange for a different piece or size.

Non-Returnable Items

Custom/bespoke orders and personalized engravings are final sale and cannot be returned. Sale items may have modified return windows — check at checkout.

helpHow to Initiate a Return

  1. Contact our team at hello@swarnika.com or call +91 33 2249 XXXX
  2. Provide your order number and reason for return
  3. Receive a prepaid return label via email within 24 hours
  4. Pack the item securely in its original SWARNIKA packaging
  5. Drop off at any courier partner location or schedule a pickup